Privacy

Privacy issues.

Your call WILL be recorded for quality assurance

Last Tuesday, The Washington Post published the story"The Electronic Eavesdropper on the Line" about what happens when companies record customer service calls "for quality assurance" as we've all heard a time or two. The article tells us that what we say to these companies recording systems could be processed by a 3rd party firm.

Be careful what you say. It could come back to you.

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